Mobile Technology is a Win-Win for Meadowlands Nurses and Patients
By Kate ONeill, DNP, RN
National headlines are reporting something that most providers already knew - medical errors are the 3rd leading cause of death in the US. Hospital acquired conditions, like catheter-associated urinary tract infections (CAUTI’s) are one of the most common adverse events in clinical practice. In the spring of 2016, Meadowland’s Hospital Department of Nursing, Nancy Brobeck, Dona Ortiz, and CEO Felicia Karsos embarked on a strategic improvement project with nurse Kate ONeill using mobile technology from iCareQuality. The ICU and Medical-Surgical nurses set out to improve frontline care delivery using the CDI Mobile Toolkit to reduce adverse events, and win the war on hospital infections.
The purpose of the project was threefold to: (1) increase nursing knowledge on CAUTI best practices; (2) improve staff engagement; and (3) increase adoption of mobile technology at the point of care. The quality improvement project was implemented over 10 weeks with 50 RN’s who participated in real-time learning and real-time clinical improvement. The CDI Mobile Toolkit is a staff engagement platform that offers just—in-time learning and gamification. Staff obtained points for various scholarly activities, such as papers, case studies, and quizzes. Overall, nursing staff were highly engaged and accrued reward points for gift cards. Top infection prevention champions were Tessie Cornelio, Alex Tanetov, and Josmaruri Tejeda who were recognized May 11, 2016 at nurse’s week celebration. By the close of the project, CAUTI knowledge increased by 20%; nurses collected over 3800 engagement points; and Foley Free Device Days increased by 300%. The nurses at Meadowlands demonstrated that clinical learning can happen anytime and anywhere when given the right tools. This project also showed that both nurses and patients can be winners when it comes to patient safety.