We are very proud to share with you what our patients say about Meadowlands Hospital... Read more
“Everyone who took care of me at Meadowlands Hospital from the Emergency Room to ICU to the unit where I was discharged, did an excellent job.”
— Ann G., Meadowlands Hospital HCAHPS/3West Patient, August 2017
“Nurses couldn’t have been kinder or more understanding. There were no delays. I would definitely recommend Meadowlands Emergency Room and if I or my husband were injured again we would definitely go there.”
— Elaine B., Meadowlands Hospital Emergency Room Patient, September 2017
“Very good experience. No delays at all. I would recommend this hospital to everyone – I will always go to Meadowlands Hospital. I was treated like a queen!”
— Barbara D., Meadowlands Hospital Ambulatory Services Patient, September 2017
Emergency Treatment Process
Whether you are the patient or a loved one, the treatment process in the Emergency Room can be a confusing process. Rest assured that the steps we take ensure you receive the prompt, effective, and efficient diagnosis, care and treatment. Our process includes:
Triage is the beginning of the medical treatment process in the Emergency Room (ER) and is performed by an experienced, specialized nurse. In most cases, the nurse will check your temperature, blood pressure, pulse, and respiration rate, as well as take a brief medical history to fully evaluate your condition. Patients are prioritized according to the severity of their illness or injury by our triage nurse, and classified into one of three categories:
Emergent: An injury or illness requiring immediate attention to avoid risk of life
Urgent: An injury or illness requiring prompt attention
Non-Urgent: An injury or illness that must be treated in the ER environment, but where treatment is not required imminently.
All patients are important to us, but priority must be given to Emergent or Urgent patients.
However, at times when we have few patients, you may be taken to an exam room immediately. If you feel that your condition has changed while you are waiting, please notify the triage nurse so that you may be reassessed. When the triage nurse examines you, they may initiate treatment based upon established medical protocols related to your illness or injury, such as X-rays, collecting blood or urine samples, and application of ice packs or wound dressing. The triage nurse cannot treat pain without a physicians' order.
Waiting Times will vary, depending on the severity of your condition, but our commitment is to have all emergency patients triaged within five (5) minutes of arrival, and have you seen by an emergency room physician within another 15 minutes.
Discharge Patients who are treated and discharged home are provided with complete after-care instructions to follow, and it is very important that patients follow up with their primary physician. At Meadowlands, if you are discharged directly from our Emergency Room, a member of our staff will contact you within 48 hours to check on how you are feeling and to address any questions or concerns you may have about your care. Our primary goal is to make your visit to the Meadowlands' Emergency Room a pleasant experience. The Meadowlands Patient Advocate is available Monday through Friday from 9am - 5pm by calling 201-392-3397. Voicemail is available for messages during off hours.
Registration is an important part of the ER visit, as it provides the basis for a permanent medical record of your ER visit. Depending on your illness or injury, you or a family member will be asked to provide your driver's license (or other appropriate identification), your social security number, insurance information, address, phone number, and the name and contact information of your primary physician and any appropriate specialists. Our Admission Services and Registration representative will require that the patient, or appropriate family member, sign consent forms giving us permission to treat you. We treat all patients regardless of their ability to pay. If a co-payment/deductible is required from your insurance company, a member of the Admission Services and Registration will ask you for this collectible after you have received a medical screening exam. If you do not have insurance and need financial assistance, please call 201-392-3120.
Admission is when your doctor decides that you need to spend one or more days in the hospital. If you are required to be admitted to the hospital, you will be instructed as to what floor and bed you will be going to, and will be asked to sign additional consent forms for treatment and insurance authorizations. You may also be asked to provide additional information or documents, such as a living will, advanced directive or power of attorney, to guide your care and ensure that your wishes are honored should you not be able to communicate.
Visitors should be aware that in order to ensure the best care, protect your privacy, and provide a safe environment for all our patients, we ask that relatives and friends remain in the waiting room unless their presence is absolutely necessary for patient care. After the physician has completed the medical evaluation, one visitor will be permitted to stay with the patient. Your family may be separated from you while you undergo tests or if you need urgent treatment. Since space in the Emergency Room is limited, we require that visitors remain at the patient's bedside while in the treatment area. Visitors and patients should feel free to approach any member of the hospital staff with questions regarding patient care.